Terms and conditions of service

In this section you can find all the specific details about your rental vehicle, the general terms of the rental, applicable fees, accepted payment methods, documents that need to be presented when you pick up the vehicle, cancellation terms, drop off terms, insurance, coverage, deposits, joint liability, etc..

Choose your language and the pick up office

Conditions may vary depending on the rental office.

Goldcar car hiring in over 96 destinations

Customer Services

Post hire queries & to raise a claim

Customer Services - Spain
Monday to Friday from 09:00 to 17:00
Customer Services - France
Monday to Friday from 09:00 to 17:00
Customer Services - Italy
Monday to Friday from 09:00 to 17:00
Customer Services - Portugal
Monday to Friday from 09:00 to 17:00

Others countries

Frequently asked questions

Do you have any questions about renting a car for a trip? See our list of frequently asked questions