Cookies regulation

  • What is a cookie?

    A cookie is a small amount of information stored by websites on your computer.

  • Why do websites use cookies?

    Web pages do not have memories. If you navigate from one website to another, you will not be recognized as the same user. Cookies allow websites to recognize your browser. Cookies, therefore, are basically used to remember the options you have chosen. Cookies also ensure that you are recognized whenever you go back to a website.

  • Do all cookies carry out the same function?

    No, there are different kinds of cookies which are used for different purposes. Cookies can differ depending on their function, duration and on the host.

  • How does goldcar.com use cookies?

    Our website uses the following types of cookies:

    • Technical cookies: We try to offer our users an advanced website which is easy to use and adapts automatically to your needs and requirements. In order to do so, we use technical cookies to show you our website, make it work properly, create your user account, log in and manage your bookings. These technical cookies are essential for our website to function correctly.

    • Analytical cookies: We use these cookies to get an idea of how our users make use of our website, to detect what is working or not, to optimize and improve the website and to ensure that our users continue to find our website interesting and relevant. We only obtain information anonymously, so we will never know who you are.

    • Advertising Cookies: We use them to show goldcar.com adverts on other websites. This kind of advertising is known as “retargeting” and is based mainly on your activity on our website, such as destinations you have searched or accommodation that you have viewed.

Client Services

Post hire queries & to raise a claim

Client Services - Spain
Monday to Friday from 09:00 to 17:00
Client Services - France
Monday to Friday from 09:00 to 17:00
Client Services - Italy
Monday to Friday from 09:00 to 17:00
Client Services - Portugal
Monday to Friday from 09:00 to 17:00

Others countries

Frequent asked questions

Do you have any questions about renting a car for a trip? See our list of frequently asked questions